[rt-users] Converting to using LDAP authentication (Active Directory)

Marius Flage marius at ksat.no
Tue Feb 4 11:44:15 EST 2014

On 01/30/2014 04:53 PM, Kevin Falcone wrote:
> On Thu, Jan 30, 2014 at 09:44:51AM +0100, Marius Flage wrote:
>> is basically if it's possible to convert/migrate to using LDAP and still
>> keep the history for the tickets already in the system (currently around
>> 1500). We've made sure to use the same username in the local database as
>> the one present in Active Directory, so it should be easy to just
>> migrate/convert, but I'm not at all sure how to do this. Can someone
>> give me some pointers?
> Since your usernames match LDAP, all you have to do is install and
> configure RT-Authen-ExternalAuth.

Ok, but I still have to create a local corresponding user for these
users to be able to be privileged and able to use RT as agents, right?
This module is just for authenticating against LDAP? And I guess I have
to use RT-Extension-LDAPImport for this? But there's no way to sync all
these details without having to use import jobs?

- Marius

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