[rt-users] ticket searching problem

niraj niraj.vara at gmail.com
Tue Feb 25 06:07:11 EST 2014


  I have four queue and I am not able to find the messages with queue name.
with ticket ID no. and with ticket status like (open,resolved,new) able
search the same.

with queue when search nothing display.

search example was also given and tried it the following 

*Start the search term with the name of a supported field followed by a
colon, as in queue:"Example Queue"*

so I have type like  queue:dev      

Here dev is my queue.

please guide how can I search with queue also. 

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