[rt-users] RT email failing

Kevin Falcone falcone at bestpractical.com
Tue Feb 25 11:29:14 EST 2014

On Tue, Feb 25, 2014 at 10:23:08AM -0500, john boris wrote:
>    My rt instance relays its email through another server. Messages coming from RT are failing
>    My relay server is not sending the mail and is giving me a 451 error. If I go to the command
>    line and generate an email it sends this correctly.
>    RT is version 4.2.2 on ubuntu 12.10 running postfix.
>    It will handle the incoming mail correctly and create the ticket but when it sends it out
>    there is this problem.
>    ANy pointers on where to look for the misconfiguration.

You would need to show a full error message (451 is insufficient, it
means many things) and ideally you would show logs from your relay
server about why you're being rejected.

Most likely your RT server's hostname is internal and invalid and is

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