[rt-users] ticket logged in via e-mail

niraj niraj.vara at gmail.com
Thu Feb 27 04:23:17 EST 2014


  For the logged the ticket we have to login into the RT system. I read one
feature of RT that if anybody send a mail to RT it will automatically logged
the ticket in the RT system.

I would like to know how it possbile and Please guide for that solution.

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