[rt-users] E-mails language

[Nicolas Roosen]

Hello,

I'd like to know what is the best method to send localized e-mails based
on the queue name?

For example I have a queue named "FRTicket", and I would like ALL
correspondence written in French as soon as an e-mail is sent to this
queue, or if any action is made on tickets in this queue.

I suppose there is something around "templates". Should I write my own
template in French for the e-mail correspondence, or is there anything
faster?

Thanks.
Nicolas