[rt-users] How to notify owner about their responses?

[Bartosz Maciejewski]

You can use NotifyActor in RT_StiteConfig

W dniu 2014-01-13 15:45, Ivan Osipov pisze:
> Hello all.
>
> Now I'm using scrip "On Correspond" -> "Notify Owner and AdminCcs", 
> but when ticket owner reply to customer he does not receive email 
> about their response.
>
> When other RT user send reply to customer (without assigning), then 
> owner receive email about other RT user reply to customer.
>
> How I can notify owner about their responses?
>


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