[rt-users] Show Stalled Tickets in Quick Search

Wardrop tomw at msc.qld.gov.au
Tue Jan 14 18:36:09 EST 2014


Hi,

I'm wondering how I would go about adding a "stalled" tickets column to the
Quick Search display on the dashboard. I've done a Google, but a lot of the
information seems to pertain to older versions of RT. I'm on RT 4.2.2.

I've looked at ./share/html/Elements/Quicksearch expecting to find some
clues, but alas, nothing. Can anyone point me in the right direction or just
tell me how to it?

Cheers,
Tom



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