[rt-users] Question

[Bryon Baker]

Thanks for the information

but where can I download the program rtbouncehandler from?

Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726  *  262-783-6261 ext. 2296
bbaker at copesan.com<mailto:cstephan at copesan.com>
www.copesan.com<http://www.copesan.com/>
"Servicing North America with Local Care"

From: Landon Stewart [mailto:lstewart at iweb.com]
Sent: Wednesday, January 15, 2014 3:34 PM
To: Bryon Baker
Subject: Re: [rt-users] Question

On 15 January 2014 13:13, Bryon Baker <bbaker at copesan.com<mailto:bbaker at copesan.com>> wrote:
Hello All

I have a question.

What happen to the NDR message that come from a forwarded or replied to with an invalid email address?

I cannot find the NDR anywhere.  We are reling through an exchange server. On the Suse server I am using postfix to send the message off the Suse server.

Please keep in mind I am not a Linux guru when trying to explain this.

This thread might answer your question if you are talking about emails bouncing that were sent from RT

http://www.gossamer-threads.com/lists/rt/users/91551

On a side note - We have "SendmailArguments" in RT's configuration to include '-fbounce@<ourdomainname.com<http://ourdomainname.com>>' and then we have a queue for bounces.  I wrote a module that looks at the bounces and attributes them to the original by ticket # and posts a comment on the original alerting the owner that the email bounced and then marks the bounce email ticket resolved.

--
Landon Stewart :: lstewart at iweb.com<mailto:lstewart at iweb.com>
Lead Specialist, Abuse and Security Management
Spécialiste principal, gestion des abus et sécurité
http://iweb.com :: +1 (888) 909-4932


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