[rt-users] Need help about scrip condition

Eric MAISONOBE eric at maiso.net
Thu Jan 16 12:57:12 EST 2014


Hello,

I've disabled scrips for sending auto-notifications  when a comment is
added on tickets.

BUT, i would like that comment created by rt-crontool  been notified to
'OtherRecipients'.

So i have 2 questions :
-> what's the way to check if the comment creator is "Enoch root", and in
this case (and only in this case) to notify the comment to
'OtherRecipients',
-> moreover, where can i found the code corresponding to default conditions
and actions pre-existing in RT web interface ?
(just because it's easier to modify working code instead of wrinting one
from blank....)

Thank you by advance for any help !

Eric
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