[rt-users] Postfix error: 500 No Host option provided

Mathew Snyder mathew.snyder at gmail.com
Thu Jan 16 15:30:15 EST 2014

Apologies. I have not been seeing the responses. Checking my spam folder
did not turn up the emails either.

My aliases file contains two entries. One for rt: and the other for

rt:                  "|/opt/rt4/bin/rt-mailgate --queue general --action
correspond --url http://host.example.com"
rt-comment:    "|/opt/rt4/bin/rt-mailgate --queue general --action comment
--url http://host.example.com"

The web logs don't mention anything about this.


"When you do things right, people won't be sure you've done anything at
all." - God; Futurama

"We'll get along much better once you accept that you're wrong and neither
am I." - Me

On Thu, Jan 16, 2014 at 5:36 AM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Wed, Jan 15, 2014 at 12:25:17PM -1000, Mathew Snyder wrote:
> >    Jan 15 17:09:14 zen-rt postfix/qmgr[6294]: 314F2808AD: from=<[26]
> user at example.com>, size=447,
> >    nrcpt=1 (queue active)
> >    Jan 15 17:09:15 zen-rt postfix/local[6409]: 314F2808AD: to=<[27]
> rt at host.example.com>,
> >    relay=local, delay=54, delays=53/0.01/0/0.11, dsn=4.3.0,
> status=deferred (temporary failure.
> >    Command output: HTTP request failed: 500 No Host option provided.
> Your webserver logs may have
> >    more information or there may be a network problem. )
> >    Jan 15 17:09:16 zen-rt postfix/smtpd[6375]: disconnect from
> >    [28]host.example.com[]
> >    I have searched around online and have not seen anything that even
> references this problem. If
> >    anyone can provide any insight I will be very appreciative.
> You appear to have asked variants on this question a few times.
> In each case, a mailing list user asked you for information needed to
> help you.
> How are you invoking rt-mailgate, from an aliases file?
> Show the alias file, with all the options you are passing to
> rt-mailgate.
> Have you read your apache error log?  Since you're getting a 500
> error, and that's an HTPT status code, I'd look there.
> -kevin
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