[rt-users] Postfix error: 500 No Host option provided

[Landon Stewart]

>From the server itself what if execute the following while in an SSH
session (obviously replacing the host.example.com with the correct fqdn of
RT):

curl http://host.example.com

What do you get back?  If you get a 500 error back from that your problem
is not RT related (yet).


On 16 January 2014 12:30, Mathew Snyder <mathew.snyder at gmail.com> wrote:

> Apologies. I have not been seeing the responses. Checking my spam folder
> did not turn up the emails either.
>
> My aliases file contains two entries. One for rt: and the other for
> rt-comment:
>
> rt:                  "|/opt/rt4/bin/rt-mailgate --queue general --action
> correspond --url http://host.example.com"
> rt-comment:    "|/opt/rt4/bin/rt-mailgate --queue general --action comment
> --url http://host.example.com"
>
> The web logs don't mention anything about this.
>
> -Mathew
>
> "When you do things right, people won't be sure you've done anything at
> all." - God; Futurama
>
> "We'll get along much better once you accept that you're wrong and
> neither am I." - Me
>
>
> On Thu, Jan 16, 2014 at 5:36 AM, Kevin Falcone <falcone at bestpractical.com>wrote:
>
>> On Wed, Jan 15, 2014 at 12:25:17PM -1000, Mathew Snyder wrote:
>> >    Jan 15 17:09:14 zen-rt postfix/qmgr[6294]: 314F2808AD: from=<[26]
>> user at example.com>, size=447,
>> >    nrcpt=1 (queue active)
>> >    Jan 15 17:09:15 zen-rt postfix/local[6409]: 314F2808AD: to=<[27]
>> rt at host.example.com>,
>> >    relay=local, delay=54, delays=53/0.01/0/0.11, dsn=4.3.0,
>> status=deferred (temporary failure.
>> >    Command output: HTTP request failed: 500 No Host option provided.
>> Your webserver logs may have
>> >    more information or there may be a network problem. )
>> >    Jan 15 17:09:16 zen-rt postfix/smtpd[6375]: disconnect from
>> >    [28]host.example.com[192.168.231.42]
>> >    I have searched around online and have not seen anything that even
>> references this problem. If
>> >    anyone can provide any insight I will be very appreciative.
>>
>> You appear to have asked variants on this question a few times.
>> In each case, a mailing list user asked you for information needed to
>> help you.
>>
>> How are you invoking rt-mailgate, from an aliases file?
>> Show the alias file, with all the options you are passing to
>> rt-mailgate.
>>
>> Have you read your apache error log?  Since you're getting a 500
>> error, and that's an HTPT status code, I'd look there.
>>
>> -kevin
>>
>
>


-- 
Landon Stewart :: lstewart at iweb.com
Lead Specialist, Abuse and Security Management
Spécialiste principal, gestion des abus et sécurité
http://iweb.com :: +1 (888) 909-4932
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