[rt-users] Relationship Permissions
Tim Wiley
tim at marchex.com
Thu Jan 23 14:18:54 EST 2014
rt-4.0.13
We have a Queue A & Queue B.
Ticket A is in Queue A, and Ticket B is in Queue B.
User A has ModifyTicket on Queue A, but not on Queue B. User A would like to make Ticket A refer to Ticket B, but is getting a permission denied error. I can only find documentation requiring ModifyTicket on both queues to merge tickets, but not for other relationships. Is there a way to get this to work without granting User A ModifyTicket on Queue B?
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