[rt-users] Relationship Permissions
Christian Loos
cloos at netcologne.de
Fri Jan 24 02:44:50 EST 2014
Am 23.01.2014 20:18, schrieb Tim Wiley:
> rt-4.0.13
>
> We have a Queue A & Queue B.
>
> Ticket A is in Queue A, and Ticket B is in Queue B.
>
> User A has ModifyTicket on Queue A, but not on Queue B. User A would like to make Ticket A refer to Ticket B, but is getting a permission denied error. I can only find documentation requiring ModifyTicket on both queues to merge tickets, but not for other relationships. Is there a way to get this to work without granting User A ModifyTicket on Queue B?
>
It's really simple. Put
Set($StrictLinkACL, 0);
in you RT_SiteConfig.pm.
The documentation is here:
http://www.bestpractical.com/docs/rt/4.2/RT_Config.html#StrictLinkACL
Chris
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