[rt-users] Relationship Permissions

Christian Loos cloos at netcologne.de
Fri Jan 24 02:44:50 EST 2014


Am 23.01.2014 20:18, schrieb Tim Wiley:
> rt-4.0.13
> 
> We have a Queue A & Queue B.
> 
> Ticket A is in Queue A, and Ticket B is in Queue B.
> 
> User A has ModifyTicket on Queue A, but not on Queue B.  User A would like to make Ticket A refer to Ticket B, but is getting a permission denied error.  I can only find documentation requiring ModifyTicket on both queues to merge tickets, but not for other relationships.  Is there a way to get this to work without granting User A ModifyTicket on Queue B?
> 

It's really simple. Put
Set($StrictLinkACL, 0);
in you RT_SiteConfig.pm.

The documentation is here:
http://www.bestpractical.com/docs/rt/4.2/RT_Config.html#StrictLinkACL

Chris



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