[rt-users] Relationship Permissions
Tim Wiley
tim at marchex.com
Fri Jan 24 11:26:47 EST 2014
On 01/23/2014 11:44 PM, Christian Loos wrote:
> Am 23.01.2014 20:18, schrieb Tim Wiley:
>> rt-4.0.13
>>
>> We have a Queue A & Queue B.
>>
>> Ticket A is in Queue A, and Ticket B is in Queue B.
>>
>> User A has ModifyTicket on Queue A, but not on Queue B. User A would like to make Ticket A refer to Ticket B, but is getting a permission denied error. I can only find documentation requiring ModifyTicket on both queues to merge tickets, but not for other relationships. Is there a way to get this to work without granting User A ModifyTicket on Queue B?
>>
>
> It's really simple. Put
> Set($StrictLinkACL, 0);
> in you RT_SiteConfig.pm.
>
> The documentation is here:
> http://www.bestpractical.com/docs/rt/4.2/RT_Config.html#StrictLinkACL
Thank you. I guess I also need to read all of the config options before
posting.
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