[rt-users] Cannot load ticket error message

Tony Arnold tony.arnold at manchester.ac.uk
Wed Jul 2 18:11:58 EDT 2014


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Kevin,

Thanks. I'll look into your suggestions.

Regards,
Tony.

On 02/07/14 17:20, Kevin Falcone wrote:
> On Wed, Jul 02, 2014 at 03:44:25PM +0100, Tony Arnold wrote:
>> Not had any comment on this. Can anyone offer any advice,
>> pointers etc?
> 
> You're running an out-of-support RT version, presumably on an old
> perl and seem to be running into a perl segfault (assuming you're
> also using mod_perl which exacerbates the problem).
> 
>>> [Sat Jun 28 11:28:27 2014] [error]: Scrip Commit 45 died. -
>>> panic: attempt to copy value DBI::db to a freed scalar
>>> 7f3b0f23b3f8 at /usr/lib/perl5/DBI.pm line 1279.
> 
> Could alternately be bad memory or memory pressure on the host.
> 
> There's unlikely to be something specifically bad about the scrip
> you mention.
> 
> -kevin
> 
> 
> 

- -- 
Tony Arnold,                        Tel: +44 (0) 161 275 6093
Head of IT Security,                Fax: +44 (0) 705 344 3082
University of Manchester,           Mob: +44 (0) 773 330 0039
Manchester M13 9PL.                 Email: tony.arnold at manchester.ac.uk
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