[rt-users] Changing life cycle of an existing Queue
Kenroy Bennett
bennettk9999 at gmail.com
Wed Jul 2 16:05:47 EDT 2014
Hi All,
I have created a Queue to use the default life cycle have been
used it for several months now.
After using it I realized that I will need to create a new life cycle for
tickets in the Queue. Is it possible to change the life cycle in the Queue
and update tickets in their final state that have used the default life
to a final state in the new lifecycle that I have create.
Regards,
Kenroy
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20140702/e7ec8a8e/attachment.htm>
More information about the rt-users
mailing list