[rt-users] Spreadsheet view?

[Alex Peters]

In earlier versions of RT, an "Offline" tool existed which would allow a
user to display the summaries of a set of tickets in an editable text box.
 It wasn't exactly a spreadsheet, but it would permit quick and easy
updating of many fields across many tickets in a manner that was easy
enough to understand.  I believe its removal was due to neglect.

I wonder if that tool will ever make a comeback (even if only as an
extension?), because it was definitely handy for this exact scenario.  I
too find myself spending a lot of time clicking through screens to set up
dependencies, time estimates etc.


On 4 July 2014 00:44, Keith Creasy <kcreasy at aph.org> wrote:

>  It would be very nice if RT had a spreadsheet view for administrators.
> My use case is in editing and adjusting time estimates. Doing this one
> ticket at a time is very time consuming so if there wer a spreadsheet view
> or an editable search things could be done much more efficiently.
>
>
>
>
>
> Keith
>
>
>
> --
> RT Training - Boston, September 9-10
> http://bestpractical.com/training
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20140704/2eb3c943/attachment.htm>