[rt-users] "Told" in searches

[Kevin Falcone]

On Wed, Jul 23, 2014 at 03:31:02PM -0400, Jeff Blaine wrote:
> Shouldn't "Told > '48 hours ago'" return the tickets that have NEVER
> even been "Told"?
> 
> It doesn't as far as I can see.
> 
> I'm failing to find a way to search for tickets that have never been told.
> 
> RT 4.2.3.

The last upgrading bulletpoint here seems relevant
http://bestpractical.com/docs/rt/latest/UPGRADING-4.2.html#___top

Told IS NULL appears to do what you asked for (although not what your
TicketSQL expressed).

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 235 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20140724/5ea8e855/attachment.sig>