[rt-users] "Told" in searches

[Alex Peters]

If a ticket has never been told, then logically it can't have been told
within the past 48 hours.

The following search should do what you want:

(Told = 0 OR Told > '48 hours ago')


On 24 July 2014 05:31, Jeff Blaine <jblaine at kickflop.net> wrote:

> Shouldn't "Told > '48 hours ago'" return the tickets that have NEVER
> even been "Told"?
>
> It doesn't as far as I can see.
>
> I'm failing to find a way to search for tickets that have never been told.
>
> RT 4.2.3.
>
> Thoughts?
>
> --
> Jeff Blaine
> kickflop.net
> PGP/GnuPG Key ID: 0x0C8EDD02
> --
> RT Training - Boston, September 9-10
> http://bestpractical.com/training
>
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