[rt-users] Attempting to upgrade from 4.0.19 to 4.2.6

Max McGrath mmcgrath at carthage.edu
Thu Jul 24 10:55:06 EDT 2014


Hello all -

I am currently attempting to upgrade from 4.0.19 to 4.2.6 and am seeing the
following:

Processing 4.1.0
[17123] [Thu Jul 24 14:52:41 2014] [warning]: The default stylesheet
(aileron) does not exist in this instance of RT. Defaulting to rudder.
(/tmp/rt-4.2.6/sbin/../lib/RT/Config.pm:237)
[17123] [Thu Jul 24 14:52:41 2014] [warning]: Configuration option
AutoCreate is deprecated, and will be removed in RT 4.4.  You should use
UserAutocreateDefaultsOnLogin instead. (/tmp/rt-4.2.6/sbin/../lib/RT.pm:956)
[17123] [Thu Jul 24 14:52:41 2014] [critical]: Can't use an undefined value
as a HASH reference at /tmp/rt-4.2.6/sbin/../lib/RT/Crypt.pm line 239.
(/tmp/rt-4.2.6/sbin/../lib/RT.pm:394)
Can't use an undefined value as a HASH reference at
/tmp/rt-4.2.6/sbin/../lib/RT/Crypt.pm line 239.
make: *** [upgrade-database] Error 255

Any ideas that can get me over this hump?

Thanks!

Max
--
Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgrath at carthage.edu
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