[rt-users] using RT to run complex queries

Kevin Falcone falcone at bestpractical.com
Thu Jul 24 11:06:08 EDT 2014


On Wed, Jul 16, 2014 at 02:54:48PM -0400, Boris Epstein wrote:
> 1) List all users

rt help ls

> 2) List all tickets including the resolved one
> 3) List all tickets filed by a user whose city is, for instance, Chicago.

Use the query builder to build a search, then pass that search to the
CLI.  Please note, listing all tickets is likely to be expensive if
you have any sort of reasonably sized RT.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 235 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20140724/d71d8f22/attachment.sig>


More information about the rt-users mailing list