[rt-users] using RT to run complex queries

[Alex Vandiver]

On 07/24/2014 11:25 AM, Kevin Falcone wrote:
> On Thu, Jul 24, 2014 at 11:14:52AM -0400, Boris Epstein wrote:
>> Thanks a lot for your reply. This makes sense - but the question
>> is, can I build such a query? Is it possible? I know these are
>> likely dumb questions but the documentation I found on the Query
>> builder is rather sparse and for that reason I just don't know
>> how to do that - or even if it can be done.
> 
> You can build such a query, you'll likely have to use the Advanced
> tab to write Requestor.City

As a side note, Requestor.City will require RT 4.2.6 or higher -- see
the fifth bulletpoint on http://bestpractical.com/release-notes/rt/4.2.6
 - Alex