[rt-users] fcgi read timeout error in 4.2.5
Alex Vandiver
alexmv at bestpractical.com
Tue Jul 29 16:54:11 EDT 2014
On 07/29/2014 04:29 PM, Shawn Plummer wrote:
>> What steps do you use to reproduce the error? If we can trigger it
>> locally (we test against 10g), we can more easily fix the error.
>
> I didn’t need to do anything specific to reproduce it. I just upgraded
> to 4.2 and it started. It is somewhat intermittent though. I usually
> login to the main dashboard in a tab and set it to refresh every 10
> minutes and it happens within about half an hour. I also can make it
> happen by refreshing the main page over and over.
>
> If I can provide anything else let me know.
I'm ideally looking for a reproduction strategy against a clean RT 4.2.
Can you show the results of (filling in ... for the value of your RT
session cookie):
SELECT id, LENGTH(a_session) FROM sessions
WHERE id = '....'
...as well as the value that your $MaxAttachmentSize is set to?
- Alex
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