[rt-users] Read-Only Custom Fields

[Al Joslin]

I've seen this question asked before, but can't find an answer

I'm using RT 4.2.5

I create a custom field, I assign it to a queue

People can't see it - so far so good

I grant 'SeeCustomField' on it for Everyone

People can't see it - that's bad

I grant 'ModifyCustomField' on it for Everyone

People can see it - but they can also change it -- still bad 


#1 why doesn't  'SeeCustomField'  work?

#2 I have a lot of custom fields and only a few need to be ReadOnly -- what's the easiest way to do this?



thanks
Al;