[rt-users] Read-Only Custom Fields

[Al Joslin]

I think I figured it out...

I was trying to get a non-modifiable view of a custom field in the _editing_ view (when you click Basics) and that is not going to happen.

The field will show in the _display_ view and not the _editing_ view -- and that's the way it's supposed to work

As to #2

	I can't figure out any way around granting all the ModifyCustomField permissions on a per-field basis

	And if my users don't want to see some of the CF's at the Ticket level then I'll be granting those on a per-field basis as well.

thanks
al;


On Jul 30, 2014, at 1:54 PM, Al Joslin <allen.joslin at gmail.com> wrote:

> 
> I've seen this question asked before, but can't find an answer
> 
> I'm using RT 4.2.5
> 
> I create a custom field, I assign it to a queue
> 
> People can't see it - so far so good
> 
> I grant 'SeeCustomField' on it for Everyone
> 
> People can't see it - that's bad
> 
> I grant 'ModifyCustomField' on it for Everyone
> 
> People can see it - but they can also change it -- still bad 
> 
> 
> #1 why doesn't  'SeeCustomField'  work?
> 
> #2 I have a lot of custom fields and only a few need to be ReadOnly -- what's the easiest way to do this?
> 
> 
> 
> thanks
> Al;
> 
>