[rt-users] remote sql server w/ ssl RT make upgrade-database problem

Kevin Falcone falcone at bestpractical.com
Fri Jun 6 13:28:25 EDT 2014

On Tue, Jun 03, 2014 at 10:54:52PM -0700, andkulb wrote:
> I had the same problem.
> As I find out the update-database task was trying to connect to the DB using
> root user, which I don't have access to instead of my RT database user. The
> upgrade-database was asking for password, but it did not asked for a user
> which should be used. So made a change in /sbin/rt-setup-database:
> my $dba_user = my_rt_database_user_name.

I don't think this is directly related to the OP's problem, but that's
fixable during configure (and on new enough RT versions, in the

 ./configure --help | grep dba
   --with-db-dba=DBA       name of database administrator (default: root or

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