[rt-users] remote sql server w/ ssl RT make upgrade-database problem

Pollard, James R jim.pollard at mail.utexas.edu
Fri Jun 6 09:34:02 EDT 2014

Thanks very much for this!  I'm still having trouble but haven't been able
to put enough time in it yet to figure out what's going on.  I'll keep ya'll


-----Original Message-----
From: rt-users [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf
Of andkulb
Sent: Wednesday, June 04, 2014 12:55 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] remote sql server w/ ssl RT make upgrade-database

I had the same problem.

As I find out the update-database task was trying to connect to the DB using
root user, which I don't have access to instead of my RT database user. The
upgrade-database was asking for password, but it did not asked for a user
which should be used. So made a change in /sbin/rt-setup-database:

my $dba_user = my_rt_database_user_name.

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