[rt-users] Dashboard Help
Guy Baxter
gmbaxter at gmail.com
Tue Jun 17 06:52:00 EDT 2014
Hello,
I'm looking to create a custom dashboard, similar to the way in which
"QuickSearch" functions. I would like it to display a list of queues, and
then show how many tickets are New, Open, Stalled for each queue.
In the query builder I seem to be stuck at the getting RT to count the
total number of tickets per status, rather than just the total number of
tickets.
I have the following:
Query:
Queue = 'SW_Bugs' OR Queue = 'SW_Incoming' OR Queue = 'SW_Projects'
Format:
'__QueueName__',
'__Status__'
Please can you help?
Thanks.
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