[rt-users] Help with mySQL query to prune RT3 database before upgrading to RT 4.2.5

Lists lists at lolling.org
Fri Jun 20 13:26:11 EDT 2014

The make upgrade-database process runs for a short while and this is 
what I get from the command line.

Proceed [y/N]:y
Processing 3.8.2
Now inserting data.
[25360] [Fri Jun 20 15:49:26 2014] [warning]: Going to add [OLD] prefix 
to all templates in approvals queue. If you have never used approvals, 
you can safely delete all the templates with the [OLD] prefix. Leave the 
new Approval templates because you may eventually want to start using 
approvals. (./etc/upgrade/3.8.2/content:6)
make: *** [upgrade-database] Killed

I am attempting to upgrade from 3.8.1 to 4.2.5.

Is there additional logging/debug I can turn on or log files elsewhere I 
can check to see what is happening?


On 6/20/2014 10:16 AM, Alex Vandiver wrote:
> On 06/19/2014 03:24 PM, Lists wrote:
>> [snip]
> Please keep all replies on-list.
>> I will try the upgrade-database again.  The script did not report any
>> additional information other than it was killed.
> The precise error is important, as is the location in the upgrade
> process where it was reported.
>   - Alex

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