[rt-users] Send message to every non Privileged users in the Queue

[Kenneth Crocker]

  Hajime,

You can create a group and then write a scrip to search that group
membership and add them to the cc list.

Kenn

Sent from my Windows Phone
 ------------------------------
From: Hajime Takase <takase at axlbit.net>
Sent: 3/3/2014 10:42 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Send message to every non Privileged users in the Queue

Hi,

I have few hundred customers and few groups in the Queue.I want to send the
messages to them like 'sales notice' or 'security notice' perhaps with
making a new ticket.But apparently I can't add groups to CC when I create
ticket.
So is there any ways to send message to every non Privileged users in the
particular Queue?

Hajime
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