[rt-users] Assets 1.0 Question - Ticket to asset linking

[Alex Vandiver]

On Wed, 2014-03-05 at 11:27 -0600, Schincke, Keith wrote:
> Is there a way to link and existing ticket with an asset? It does not
> appear that new tickets created via email or a web form can be linked
> to an asset. 

You can add links via the Links page of tickets, using asset:42 to link
to Asset #42.  You may also be interested in setting @AssetQueues, which
will add a quick "Link to asset:" box on tickets in those queues; see
http://bestpractical.com/docs/assets/latest/Assets_Config.html#AssetQueues

 - Alex