[rt-users] Assets 1.0 Question - Ticket to asset linking
Schincke, Keith
Keith.Schincke at bcm.edu
Wed Mar 5 12:27:10 EST 2014
I am running RT 4.2.2 and Assets 1.0.
>From an asset, I can create a linked ticket.
Is there a way to link and existing ticket with an asset? It does not appear that new tickets created via email or a web form can be linked to an asset.
Keith Schincke
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20140305/b7dbbdd9/attachment.htm>
More information about the rt-users
mailing list