[rt-users] Assets 1.0 Question - Ticket to asset linking

Schincke, Keith Keith.Schincke at bcm.edu
Wed Mar 5 12:27:10 EST 2014

I am running RT 4.2.2 and Assets 1.0.

>From an asset, I can create a linked ticket.

Is there a way to link and existing ticket with an asset? It does not appear that new tickets created via email or a web form can be linked to an asset.

Keith Schincke

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