[rt-users] RT::Extension::QuickUpdate install not working
Klavs Klavsen
kl at vsen.dk
Fri Mar 21 08:15:01 EDT 2014
Hi guys,
I'm trying to install RT::Extension::QuickUpdate on RT 4.0.4.
I've got another plugin installed RT::Authen::ExternalAuth - which works
fine.
I've added RT::Extension::QuickUpdate to @plugins - and it is listed
under tools configuration..
It does not create any folder under
/var/cache/request-tracker4/mason_data/obj/1972688873/ - where my other
plugin has a folder..
I have removed mason_data and let RT request it upon restart - just to
be sure it was cleared.
The install of the module gave me these files:
RT-Extension-QuickUpdate/
RT-Extension-QuickUpdate/html
RT-Extension-QuickUpdate/html/Ticket
RT-Extension-QuickUpdate/html/Ticket/Elements
RT-Extension-QuickUpdate/html/Ticket/Elements/QuickUpdate
RT-Extension-QuickUpdate/html/Callbacks
RT-Extension-QuickUpdate/html/Callbacks/QuickUpdate
RT-Extension-QuickUpdate/html/Callbacks/QuickUpdate/Ticket
RT-Extension-QuickUpdate/html/Callbacks/QuickUpdate/Ticket/Elements
RT-Extension-QuickUpdate/html/Callbacks/QuickUpdate/Ticket/Elements/ShowSummary
RT-Extension-QuickUpdate/html/Callbacks/QuickUpdate/Ticket/Elements/ShowSummary/RightColumnTop
RT-Extension-QuickUpdate/lib
RT-Extension-QuickUpdate/lib/RT
RT-Extension-QuickUpdate/lib/RT/Extension
RT-Extension-QuickUpdate/lib/RT/Extension/QuickUpdate.pm
under plugins.
I hope you can give me some hints, as to what to try next.
--
Regards,
Klavs Klavsen, GSEC - kl at vsen.dk - http://www.vsen.dk - Tlf. 61281200
"Those who do not understand Unix are condemned to reinvent it, poorly."
--Henry Spencer
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