[rt-users] MakeClicky callback issue

Hugo Escobar hescobar at afslc.com
Mon Mar 24 17:40:35 EDT 2014


Hi there:

I've been writing some customization for makeclicky. We need to process our
own 'link type'

Everything works fine if I add the new code as a customized component
in $RT/local/html/Elements/MakeClicky

However, I would like to use the hook/callback but so far it has been
ignored by RT

I've tried the following places/names:

$RT/local/html/Callbacks/Elements/MakeClicky
$RT/local/html/Callbacks/SomeDir/Elements/MakeClicky
(and many others ...)

I'm almost sure it's a file name/location issue but nothing I've tried
seems to work

Thanks in advance

-- 
Hugo Escobar


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