[rt-users] MakeClicky callback issue

Kevin Falcone falcone at bestpractical.com
Wed Mar 26 11:11:33 EDT 2014

On Mon, Mar 24, 2014 at 05:40:35PM -0400, Hugo Escobar wrote:
>    I've been writing some customization for makeclicky. We need to process our own 'link type'
>    Everything works fine if I add the new code as a customized component
>    in $RT/local/html/Elements/MakeClicky
>    However, I would like to use the hook/callback but so far it has been ignored by RT
>    I've tried the following places/names:
>    $RT/local/html/Callbacks/Elements/MakeClicky
>    $RT/local/html/Callbacks/SomeDir/Elements/MakeClicky
>    (and many others ...)
>    I'm almost sure it's a file name/location issue but nothing I've tried seems to work


For an example


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