[rt-users] Predefined search for tickets referring to article | Group rights
Kevin Falcone
falcone at bestpractical.com
Wed Mar 26 11:23:22 EDT 2014
On Wed, Mar 26, 2014 at 02:30:53AM -0700, rt4 wrote:
> So, is there a way that privileged users can enjoy a predefined
> search for tickets that refer to articles that are not supposed to
> show up on the dropdown article list (on ticket reply page) for this
> group of users?
Make two classes, only check the box to have them show up in the
dropdown for one of the two classes?
If you believe that there's been a regression in Article searching,
you'll need to provide the search you're using and versions it worked
on / failed on. If you've just changed permissions, that may not be a
regression.
-kevin
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