[rt-users] Incoming email address

Flynn, Peter pflynn at ucc.ie
Mon May 19 09:40:39 EDT 2014

I am setting up a test instance of rt as part of our investigation of a 
replacement for our current helpdesk system.

So far it's up and running nicely on a virtual host under Apache, and 
I've been adding some test users and queues.

I can't find any documentation on how best to set up the email 
responder. There are descriptions of the variables in the docs, but 
there doesn't seem to be any description of what the receiver email 
address is or how/where to configure it. The server has sendmail 
configured, but what address would a customer send a query to?

Peter Flynn | Academic & Collaborative Technologies | University College 
Cork IT Services | ☎ +353 21 490 2609 | ✉ pflynn at ucc.ie | 🌍 www.ucc.ie

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