[rt-users] Incoming email address

[Giles Coochey]

On 19/05/2014 14:40, Flynn, Peter wrote:
> I am setting up a test instance of rt as part of our investigation of a
> replacement for our current helpdesk system.
>
> So far it's up and running nicely on a virtual host under Apache, and
> I've been adding some test users and queues.
>
> I can't find any documentation on how best to set up the email
> responder. There are descriptions of the variables in the docs, but
> there doesn't seem to be any description of what the receiver email
> address is or how/where to configure it. The server has sendmail
> configured, but what address would a customer send a query to?
>
> ///Peter
Take a look at rt-mailgate:

https://www.bestpractical.com/docs/rt/4.2/rt-mailgate.html


-- 
Regards,

Giles Coochey, CCNP, CCNA, CCNAS
NetSecSpec Ltd
+44 (0) 8444 780677
+44 (0) 7983 877438
http://www.coochey.net
http://www.netsecspec.co.uk
giles at coochey.net


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