[rt-users] send email reminders to owners for tickets past their due date

Florin Andrei florin at andrei.myip.org
Thu May 22 18:51:21 EDT 2014

With RT 4.0, I had a cron job, running once a day, with a script that 
would send an email reminder to owners of tickets past their due date:


0 3 * * *       /path/to/DueDateRemindersByEmail.pl

Now that I'm upgrading to 4.2, is there a built-in mechanism to 
accomplish this, or do I have to keep using the script?

Florin Andrei

More information about the rt-users mailing list