[rt-users] Resending tickets due to sendmail failure.
Kevin Falcone
falcone at bestpractical.com
Wed May 28 13:43:07 EDT 2014
On Mon, May 26, 2014 at 02:42:37PM -0300, Robson Eisinger wrote:
> The error message on our logs was:
> May 16 20:19:57 XXXXXX RT: <rt-3.8.XXXX at XXXX>: Could not send mail.
> (/usr/local/lib/perl5/site_perl/5.12/RT/Interface/Email.pm:563)
> Anyway, that problem is solved but i got another one in my hands, I need to resend all the
> messages that failed to be sent. So, my question: It is possible to search (or identify) all
> messages that had this error ans somehow resend them or at least resend all messages from last
> week? Or RT do that "automagically"?
There's no easy way to do this.
You could rerun on transactions/tickets updated in the timeframe using
rt-crontool but it wants to run on either the first transaction, last
transaction or all transaction, so you'd have to have a bunch of other
clever code to notice and not send dupes.
-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 235 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20140528/bc86391c/attachment.sig>
More information about the rt-users
mailing list