[rt-users] Ticket replies not going to another queue

Kevin Falcone falcone at bestpractical.com
Fri May 30 15:52:46 EDT 2014

On Fri, May 30, 2014 at 03:07:05PM +0000, Guadagnino Cristiano wrote:
> > While we understand this use case (and in fact have developed code for
> > users who needed to be able to email other RT queues from inside RT):

> Is this something you have developed under a paid contract or is it part 
> of the standard RT? If so, I may have missed something.

It is something we have delivered to customers and has not seen a
public release.  Before public release, it would require refactorings
to make supporting it in future releases easier and there has not been
sufficient clamor nor support for it.

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