[rt-users] RT not sending outgoing emails

[Scott Undercofler]

-rw------- 1 root root 733 Nov  5 14:45 /etc/group

Lol. That is hyper super bad. Do you see why?

Chmod 644 /etc/group.Restart postfix. Test again. Id check /etc/passwd 
(0644) and /etc/shadow (0640) too.




On 11/07/2014 03:48 PM, Livy Li wrote:
> Thanks Scott, here is the output:
>
> ls -l /etc/group
> -rw------- 1 root root 733 Nov  5 14:45 /etc/group
>
> ls -l /path/to/php.ini
> -rw-r--r-- 1 root root 63K Oct 20 04:03 php.ini
>
> there is no group file in /var/spool/postfix/etc/. Contents:
> -rw-r--r-- 1 root root   276 Nov  5 16:12 hosts
> -rw-r--r-- 1 root root  3543 Nov  5 16:12 localtime
> -rw-r--r-- 1 root root   475 Nov  5 16:12 nsswitch.conf
> -rw-r--r-- 1 root root    82 Nov  5 16:12 resolv.conf
> -rw-r--r-- 1 root root 19398 Nov  5 16:12 services
> drwxr-xr-x 3 root root    18 Nov  5 14:19 ssl
>
> grep setgid /etc/postfix/main.cf <http://main.cf>
> output nothing.
>
> Not sure about mailer config, but below is phpinfo:
> https://www.dropbox.com/s/iifcc3cb4cw1kx5/phpinfo.txt?dl=0
>
> Thank you so much for looking into it!
>
>
> Livy
>
> Wei Li
> Computing and Telecommunications Center
> Fort Hays State University
> 785.628.4643
> livy at fhsu.edu <mailto:livy at fhsu.edu>
>
> On Fri, Nov 7, 2014 at 2:35 PM, Scott Undercofler <scottu at huenix.com 
> <mailto:scottu at huenix.com>> wrote:
>
>     Several things:
>
>     ls -l /etc/group
>
>     ls -l /path/to/php.ini
>
>     ls -l /var/spool/postfix/etc/group
>
>     [ -f /var/spool/postfix/etc/group ] && cat
>     /var/spool/postfix/etc/group
>
>
>
>     Also, grep setgid from your main.cf <http://main.cf>. And whats in
>     the mailer config from php? A phpinfo might be nice too.
>
>
>
>     On 11/07/2014 03:29 PM, Livy Li wrote:
>>     Thanks Darin for your reply, but I'm not running anything in
>>     chroot.  :(
>>
>>     Livy
>>
>>
>>     On Fri, Nov 7, 2014 at 2:10 PM, Darin Perusich <darin at darins.net
>>     <mailto:darin at darins.net>> wrote:
>>
>>         Are you running postfix in a chroot? If so perhaps the chroot
>>         needs to
>>         be updated.
>>         --
>>         Later,
>>         Darin
>>
>>
>>         On Fri, Nov 7, 2014 at 1:48 PM,  <livy at fhsu.edu
>>         <mailto:livy at fhsu.edu>> wrote:
>>         > Hello All,
>>         >
>>         > I'm having a weird problem where RT can't send out going
>>         emails.  I'm using
>>         > Postfix and running sendmail command from the shell works
>>         fine, just
>>         > whenever a new ticket gets created or a comment was added,
>>         RT is not able to
>>         > send outgoing emails.
>>         >
>>         > On the web interface, it says:
>>         > The RT System itself - Sending the previous mail has
>>         failed. Please contact
>>         > your admin, they can find more details in the logs.
>>         >
>>         > In syslogs, the following error is thrown:
>>         > Nov  7 09:04:30 *** postfix/sendmail[30696]: fatal: file
>>         > /etc/postfix/main.cf <http://main.cf>: parameter
>>         setgid_group: unknown group name: postdrop
>>         >
>>         > At first I thought a misconfigured postfix is causing the
>>         problem, but again
>>         > I can run sendmail command from the shell and it sends out
>>         email with no
>>         > problem.
>>         >
>>         > I do have the postdrop group in  my /etc/group file.
>>         >
>>         > What's weird is there is no "setgid_group" in file
>>         /etc/postfix/main.cf <http://main.cf>.
>>         >
>>         > Below is output of postconf -n:
>>         >
>>         > alias_database = hash:/etc/aliases
>>         > alias_maps = hash:/etc/aliases
>>         > append_dot_mydomain = no
>>         > biff = no
>>         > config_directory = /etc/postfix
>>         > inet_interfaces = all
>>         > inet_protocols = ipv4
>>         > mailbox_size_limit = 0
>>         > mydestination = [domain], [domain], localhost
>>         > myhostname = [domain]
>>         > mynetworks = 127.0.0.0/8 <http://127.0.0.0/8>
>>         [::ffff:127.0.0.0]/104 [::1]/128
>>         > myorigin = /etc/mailname
>>         > readme_directory = no
>>         > recipient_delimiter = +
>>         > relayhost = [some ip]
>>         > smtp_tls_session_cache_database =
>>         btree:${data_directory}/smtp_scache
>>         > smtpd_banner = $myhostname ESMTP I.T., have you tried
>>         turning it off and on
>>         > again?
>>         > smtpd_client_restrictions = reject_rbl_client
>>         bl.spamcop.net <http://bl.spamcop.net>,
>>         > reject_unauth_pipelining, permit
>>         > smtpd_data_restrictions = reject_unauth_pipelining, permit
>>         > smtpd_helo_required = yes
>>         > smtpd_helo_restrictions = reject_invalid_helo_hostname,
>>         > reject_non_fqdn_helo_hostname, reject_unauth_pipelining, permit
>>         > smtpd_recipient_restrictions = reject_non_fqdn_recipient,
>>         > reject_unknown_recipient_domain, reject_unauth_destination,
>>         > reject_unauth_pipelining, permit_auth_destination,
>>         permit_mynetworks
>>         > smtpd_timeout = 30s
>>         > smtpd_tls_cert_file = /etc/ssl/certs/ssl-cert-snakeoil.pem
>>         > smtpd_tls_key_file = /etc/ssl/private/ssl-cert-snakeoil.key
>>         > smtpd_tls_session_cache_database =
>>         btree:${data_directory}/smtpd_scache
>>         > smtpd_use_tls = yes
>>         >
>>         >
>>         > I'm running RT 4.2.8 on a Debian Wheezy box with MySQL
>>         server.   Anyone has
>>         > any insight to my problem?   Any suggestions is greatly
>>         appreciated!
>>         >
>>         > Livy
>>
>>
>
>

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