[rt-users] Problem with 4.0.22 --> 4.2.9 upgrade

Max McGrath mmcgrath at carthage.edu
Wed Nov 26 15:01:44 EST 2014


Thanks!

That seems to have fixed it!  I was still on version 0.10 of
RT-Authen-ExternalAuth.  Got to 0.25 and the problem went away!

Thanks so much!

Max

--
Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgrath at carthage.edu

On Wed, Nov 26, 2014 at 1:29 PM, Kevin Falcone <falcone at bestpractical.com>
wrote:

> On Wed, Nov 26, 2014 at 10:47:13AM -0600, Max McGrath wrote:
> > Upgraded a test RT server from 4.0.22 to 4.2.9 yesterday.  Upgrade went
> smooth
> > and I didn't run into any real big issues.
> >
> > The requested URL /HASH(0x7f632a4a2b98) was not found on this server.
> >
> > With a URL of https://fqdn/HASH(0x7f632a4a2b98).
> >
> > However, if I modify the URL to just the fqdn of my server, I am logged
> in just
> > fine to RT and all seems well.  If I logout and attempt to login again
> -- I'll
> > get the same error with a different HASH number following.
>
> A similar issue was caused by using older RT-Authen-ExternalAuth with
> newer RTs.  The version you're upgrading from should have
> exhibited the same bug (this was specific to versions prior to 4.0.8).
> It's worth checking your customizations and plugins to see if you have
> stale versions around, especially if you've touched Login.
>
> -kevin
>
>
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