[rt-users] Sorting by "Parent" and selecting all tickets reporting to a specific ticket (not just reporting to the direct parent.
Gaston Huot
Gaston at huot.me
Wed Oct 1 18:12:23 EDT 2014
Is there a way in RT, when using the search/reporting tool to sort (or
group by) by parents ?
Also, how can I list all the children tickets of a specific tickets? By all
children I mean all, not just the direct children.
Thanks
--
Gaston
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