[rt-users] Accented characters in an export (to Excel)

Gaston Huot Gaston at huot.me
Wed Oct 1 18:03:55 EDT 2014

Finally, there is a way to "import" a csv file into Excel and choose UTF-8
when doing so.
The accented characters are "perfect".


2014-10-01 16:22 GMT-04:00 Gaston Huot <Gaston at huot.me>:

> When doing an export (using Search) of tickets from RT (to be read by
> Excel) It is a complete mess. All accentes characters are transformed in
> strange characters.
> E.g.: "*Procédure*" becomes "*Procédure*"
> Am I the only one ? If not, is there a solution ?
> Thanks
> --
> Gaston

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