[rt-users] Tickets Resolved By

[Guy Baxter]

Hi,

I'm looking to expand RT to use it for performance tracking - ideally to
see how many tickets have been resolved by my helpdesk team members. I
current use status=resolved and lastupdatedby=teammember to get the data,
but it isntt always accurate.

Is there any way to return the number of tickets resolved by a user within
a time range?

RT 4.2.5 if it helps.

Thanks.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20141002/1be91c32/attachment.htm>