[rt-users] Send ticket to other queue from the actions menu

Emmanuel Lacour elacour at easter-eggs.com
Thu Oct 9 09:33:39 EDT 2014


On Thu, Oct 09, 2014 at 10:17:09PM +1100, Alex Peters wrote:
>    Does this code also actually move the ticket into the other queue?
> 

by the fact that it calls the Display.html template with the Queue
attribute. Each time Display.html is called on a ticket, it first
process arguments before displaying the ticket (including the change
results).

>    I'm interested in doing something similar: setting up menu items to
>    quickly set the ticket's Starts date to predefined relative future values.

you can do this with such callback, without any doubt :)


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