[rt-users] Auto Resolve Aged Tickets - Custom Email Template
falcone at bestpractical.com
Tue Oct 14 12:57:11 EDT 2014
On Fri, Oct 10, 2014 at 08:39:18AM -0700, wrender wrote:
> Does anyone know how to auto resolve tickets after so many days, and email
> out a custom template?
And the reminders doc has examples of sending email
Or you could just email on resolve.
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