[rt-users] Auto Resolve Aged Tickets - Custom Email Template

Kevin Falcone falcone at bestpractical.com
Tue Oct 14 12:57:11 EDT 2014

On Fri, Oct 10, 2014 at 08:39:18AM -0700, wrender wrote:
> Does anyone know how to auto resolve tickets after so many days, and email
> out a custom template?


And the reminders doc has examples of sending email


Or you could just email on resolve.

-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 221 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20141014/00e54bd9/attachment.pgp>

More information about the rt-users mailing list