ArcSight intagration - RT xml import to generate tickets

Scot Fackler scot.fackler at fedex.com
Thu Sep 4 15:33:51 EDT 2014


Has anyone had success integrating ArcSight with RT/RTIR. I would like to use the ArcSight case export to create RTIR tickets for Incident Response activities. Is there a better method than using an xml parser to parse the ArcSight case export xml file in order to generate a ticket via the RTIR REST API? Hate to reinvent the wheel here.

Scot Fackler
Technical Advisor
FedEx Information Security
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