[rt-users] difference between user Comments and FreeformContactInfo

Christian Loos cloos at netcologne.de
Mon Sep 8 05:51:52 EDT 2014


Hi,

what is the difference between the user Comments field and the
FreeformContactInfo field, from a user or admin view.

The difference I noticed is that FreeformContactInfo have a column_map
entry and Comments doesn't (in branch 4.0/column-map-validation
explicitly is blacklisted from validation [1]).

Are Comments meant for admin only viewable comments and
FreeformContactInfo for comments viewable for non admin users?

Chris

[1]
https://github.com/bestpractical/rt/commit/8921e1d26d215064f2533d9b38818d7b1a460868#diff-89c97dafa9b3acf921539f6545207c7bR72



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